Audience: Licensed Doctors onboarding to Saleem Telemedicine

Portal URL:

https://doctor.tellsaleem.com

Support Email:

support@tellsaleem.com

The onboarding process has two main parts:

1. Creating and configuring your Saleem Doctor Portal profile

2. Accepting the NHRA Mehan regulatory invitation (for Bahrain-licensed doctors)

Follow each step in order to ensure your profile becomes Ready for Patients.

Quick Navigation

• Account Registration (Saleem Portal)

• Document Verification

• Profile Setup

• Bookable Services Setup

• Working Hours Configuration

• NHRA Mehan Invitation Acceptance

• Final Go-Live Checklist

• Troubleshooting & Support
  
  
  

Part 1: Saleem Doctor Portal Profile Setup

Once the regulatory process is initiated, the provider must set up their profile here on the Saleem Doctor Portal to begin managing patients.

Step 1: Register Your Account

1. Visit the registration page:
   https://doctor.tellsaleem.com/register

2. Click Register.

3. Enter the following information:

   • First name

   • Last name

   • Email address

   • Phone number

   • Password

4. Submit the form to create your account.
   
   

Step 2: Upload Verification Documents

When logging in for the first time, upload your professional documents.

Required documents:

• Passport copy

• Medical license or medical certificates

Accepted formats:

• PDF

• PNG

• JPG

Maximum file size:

• 5 MB
  
  

Step 3: Complete Your Profile

Go to:
Profile Settings > Profile

Fill in the following information:

• Profile photo

• Country

• Timezone (important for appointment accuracy)

Then go to:
Profile Settings > Career

Add:

• Medical specialty

• Professional title (for example, Consultant)

• Short professional bio for patients
  
  

Step 4: Add Bookable Services

Go to:
Profile Settings > Services

Create at least 1 to 3 services that patients can book.

Example services:

• Online Consultation

• Follow-up Consultation

• Specialist Consultation

For each service, define:

• Consultation duration (15 to 120 minutes)

• Consultation fee
  
  

Step 5: Configure Working Hours

Go to:
Calendar > Setup Working Hours

Select:

• Working days

• Available time ranges

Example:

• Sunday: 09:00 to 13:00

Your availability determines when patients can book appointments.

Part 2: Accepting the NHRA Mehan Invitation
(Bahrain Doctors Only)

This step is required by the National Health Regulatory Authority (NHRA) to legally connect your medical license with Saleem Telemedicine.

Step 6: Access the NHRA Mehan Portal

System requirements:

• Use a desktop or laptop

• Mobile devices may not display all options correctly

Login requirement:

• Active NHRA Mehan account

Steps:

1. Log in to the NHRA Mehan Professional Portal.

2. Navigate to Professional Services.

3. Select the invitation service:

   • Part-Time Practice

   • Telemedicine

Step 7: Complete the Required Documents

If the invitation type is Part-Time Practice, upload:

• No Objection Certificate (NOC) from your current hospital

• Contract Letter provided by Saleem Telemedicine

If the invitation type is Telemedicine, complete the following sections in the Mehan portal:

• Personal details

• Education history

• Professional licenses

• Work experience

• Questionnaire

Upload the required documents:

• Passport copy (first and last pages)

• Current CV

• Valid Good Standing Report

Processing fee:

• 20 BD

Final Go-Live Checklist

Before your profile becomes Ready for Patients, confirm the following:

• Passport and certificates uploaded

• Profile photo and specialties completed

• At least one service added with price and duration

• Working hours configured and visible

• NHRA invitation accepted (if applicable)
  

Troubleshooting & Support

If you experience issues during onboarding: