Welcome to Saleem. This guide explains how hospitals and clinics can create an account, complete verification, and set up their facility profile to start receiving patient requests.
Start by signing up on Saleem and selecting Hospital/Clinic as your account type, here.
Make sure you use an official work email address and provide a reachable phone number, as we use these for verification and operational communication.
To ensure trust and quality for patients, hospitals/clinics may require verification before going live.
You may be asked to provide:
Facility registration / license details
Official address and contact information
Proof of ownership or authorization to represent the facility
Billing details (if required)
Once submitted, our team will review and confirm when your facility is verified.
A complete and accurate profile helps patients understand your services and helps Saleem route requests correctly.
Recommended profile details:
Facility name and type (hospital, clinic, center)
Location (country, city, address)
Departments / specialties and key services
Contact person (name, role, email, phone)
Operating hours
Languages supported
Photos / certificates (if available)
If your account supports department/doctor management, add:
Departments (e.g., Cardiology, Oncology, Orthopedics)
Associated doctors and specialties
Points of contact per department (optional)
This helps us match patients to the right team faster.
When a request is assigned to your facility, you’ll receive a notification. You can then:
Review the request details
Request missing information/documents if needed
Provide availability, recommended next steps, and requirements
Share a quote/offer (if applicable)
If you have issues with signup, verification, or access, contact Saleem Support:
Chat: website chat widget
Help Center: create a ticket via the Support Center